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When workers go on strike,management is often compelled to keep the business operation running.If it is unable to achieve this on its own,management may:


A) elect to proceed with a lockout.
B) close down the facility and permanently fire the strikers.
C) hire strikebreakers.
D) picket.

E) All of the above
F) B) and C)

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Throughout most of American history,the relationship between managers and employees has been fairly smooth.

A) True
B) False

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The Norris-LaGuardia Act prohibits firms from requiring workers to agree not to join a union as a condition of their employment.

A) True
B) False

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The primary purpose of collective bargaining is to:


A) ensure worker participation in setting the goals and objectives of the company.
B) establish and communicate clear guidelines for performance appraisals.
C) limit the authority of management to set job categories and direct worker activities.
D) negotiate a labor-management agreement that both the union and management are willing to accept.

E) B) and D)
F) A) and D)

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The number of households that face the burden of caring for one or more elderly parents has increased significantly over the past decade.

A) True
B) False

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Winona was recently hired to work at a production plant for Additup Manufacturing.When hired,she was told she must join the union at the plant within 90 days in order to keep her job.Winona is employed in an agency shop.

A) True
B) False

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A mediator has the power to impose a binding settlement on labor and management.

A) True
B) False

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At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance.The two sides have agreed to bring in a(n) _________ who will examine the evidence and arguments on both sides and issue a binding decision.


A) mediator
B) arbitrator
C) fact finder
D) union steward

E) All of the above
F) B) and C)

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The Taft-Hartley Act strengthened unions by giving them the right to engage in featherbedding and secondary boycotts.

A) True
B) False

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Membership in the Knights of Labor was:


A) limited to skilled craftsmen.
B) limited to unskilled and semiskilled workers who belonged to industrial unions.
C) open to all working people,including employers.
D) open to anyone willing to promote capitalism as the economic system most likely to lead to economic prosperity for the working men and women of the United States.

E) All of the above
F) B) and D)

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The National Labor Relations Act gave labor the legal justification to pursue collective bargaining and other key labor issues.

A) True
B) False

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On-site child-care remains the only acceptable way for firms to meet the childcare concerns of their employees.

A) True
B) False

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Safe'nSwift Airlines implemented a program to curb workplace violence before it occurs.Under this program,the employees of Safe'nSwift can expect to:


A) share in any profits their airline earns.
B) get paid extended leave if they become especially and visibly angry at work.
C) see much more use of contingent workers.
D) take part in focus groups to share their ideas about workplace violence prevention.

E) A) and B)
F) C) and D)

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One of the things that labor is interested in is fair and competent management.

A) True
B) False

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Hiring strikebreakers to replace striking workers was historically a common management tactic during labor disputes,but it is seldom used today.

A) True
B) False

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The main objectives of organized labor,better wages and shorter hours,have remained remarkably stable over time.

A) True
B) False

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A comparison of compensation of CEOs in the U.S.with compensation of top executives in Canada and Europe indicates that:


A) U.S.CEOs are working for much lower compensation.
B) pay for CEOs at major corporations is about the same in all of these nations.
C) executives in the U.S.are compensated at a much higher rate.
D) U.S.executives are paid better than average when their firms are successful,but worse than average when their firms struggle.

E) A) and B)
F) All of the above

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The initial objective of the American Federation of Labor (AFL)was to provide union membership to workers in all industries.

A) True
B) False

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Dr.Kwan,a professor at a local university,has been working with the union leaders and management at Empire Corporation to help the two sides resolve differences over desired wage levels for a new contract.First,he met with each side privately to determine any common ground for agreement.For the past week,he has worked with representatives from each side to promote communication and compromise at the bargaining table.Dr.Kwan is a(n) :


A) arbitrator.
B) mediator.
C) fact finder.
D) shop stewarD.

E) A) and D)
F) A) and C)

Correct Answer

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Labor unions were largely responsible for:


A) establishing the Republican party.
B) the basic structure of the federal income tax system.
C) the passage of NAFTA.
D) minimum wage laws and laws against child labor.

E) A) and C)
F) B) and C)

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