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What should a job applicant do on the day after a job interview?


A) Send another résumé-as a follow-up
B) Call the interviewer and ask for feedback about the job interview
C) Call and ask if there is additional information that the interviewer needs
D) Write the interviewer a thank-you note reaffirming his or her interest in the job

E) A) and B)
F) A) and C)

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D

Many large medical facilities ask a job applicant to fill out an application in addition to submitting a résumé. Which of the following actions is NOT recommended when filling out an application?


A) Using only positive statements
B) Answering all questions fully and truthfully
C) Including names and telephone numbers of previous supervisors
D) Referring to your résumé for questions on the application form that are covered there

E) A) and D)
F) All of the above

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A medical assistant with several years of experience might want to highlight skills that will transfer to a different type of work. What style of résumé meets this goal?


A) Targeted
B) Functional
C) Experiential
D) Chronological

E) B) and C)
F) A) and D)

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Which of the following should be included with personal demographic information at the top of the résumé?


A) E-mail address
B) Best time to call
C) How many miles you are willing to travel
D) If you have taken and/or passed the CMA (AAMA) or RMA examination

E) A) and B)
F) B) and C)

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What is the primary purpose of a résumé?


A) Obtain an interview for an open position
B) Show that you have graduated from an accredited program
C) Make your qualifications appear more extensive than they really are
D) Write down everything about yourself so that you do not forget facts during the interview

E) A) and B)
F) B) and C)

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When preparing a résumé, what information should be included about each educational experience and/or educational program attended?


A) Grade point average for each year
B) Year(s) the institution or program was attended
C) Name of the director of the program or student's major
D) Street address, city, and state of the institution or program

E) All of the above
F) B) and C)

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What guideline(s) relate to the use of a cover letter in the job search?


A) It should accompany every résumé sent out by mail.
B) It should explain briefly why the résumé is being sent.
C) It may state whether the applicant is responding to a particular ad.
D) It may state that the applicant is sending an open query about possible job opportunities.
E) All of the above.

F) B) and C)
G) A) and D)

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If the interviewer says, "Tell me about yourself," how should a job applicant answer?


A) By telling the interviewer about his or her family
B) By telling the interviewer that he or she has some weaknesses
C) By telling the interviewer about his or her education and previous work experience
D) By telling the interviewer about character traits and skills that will help him or her do the job

E) None of the above
F) B) and C)

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C

Jean would like to work at the medical facility where she is doing her practicum. Which action is most likely to lead to the offer of a permanent position?


A) Talking with her practicum coordinator
B) Letting the people in the department know how she feels
C) Talking with the people in the facility's human resources department
D) Trying to do everything she sees, even if she is not sure of the procedure

E) A) and D)
F) A) and C)

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Which of the following is the least desirable reference?


A) Former instructor
B) Previous employer
C) Practicum coordinator or supervisor
D) Neighbor who has known the applicant for many years

E) All of the above
F) A) and C)

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When interviewing for a position as a medical assistant, an applicant should focus primarily on describing his or her clinical and administrative skills and try to give an impression of being "all business."

A) True
B) False

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What is the predominant reason why a person decides to leave a job?


A) The salary is too low.
B) The commute is too long.
C) There is no room for advancement.
D) There is conflict with other employees.

E) A) and C)
F) A) and D)

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C

A targeted résumé usually begins with a specific employment objective that describes the type of position the applicant is seeking.

A) True
B) False

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Which of the following is an example of a very specific objective that might be included on the résumé of a recent medical assisting graduate?


A) To obtain an entry-level position as a medical assistant
B) To obtain a challenging position as a medical assistant
C) To obtain a position as a clinical medical assistant in the office of a dermatologist
D) To obtain a medical assisting position that provides opportunity for growth and professional development

E) A) and D)
F) A) and B)

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A job search will usually be successful if a medical assistant applies for three to five positions using the Internet.

A) True
B) False

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What style of résumé would a recent graduate from an accredited medical assistant program probably use if he or she has worked part-time and summers as a cashier?


A) Targeted
B) Functional
C) Experiential
D) Chronological

E) B) and C)
F) All of the above

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Where will a medical assistant indicate that he or she is seeking a particular type of job and will accept only that type of position?


A) Near the top of the résumé, in the "Objective" statement
B) In the "Position Sought" statement at the bottom of the résumé
C) In the cover letter, so that the person reading the letter does not have to bother reading the résumé
D) In the résumé, under "Work Experience," to highlight that the medical assistant has experience in those tasks

E) A) and D)
F) B) and C)

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In what order should information about education be presented on a medical assistant's résumé?


A) Chronological order
B) Reverse chronological order
C) The medical assisting training program should always be last
D) Information about the medical assisting training program should always be first

E) A) and B)
F) C) and D)

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Which action is most helpful for a job candidate between the time an interview had been arranged and the actual interview?


A) Having a manicure to apply fresh nail polish
B) Learning as much as possible about the facility
C) Purchasing a pair of designer jeans to wear to the interview
D) Making an anonymous visit to the facility to observe how it functions

E) A) and D)
F) All of the above

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What is the primary purpose of networking during the job search?


A) To demonstrate good people skills
B) To obtain verbal information about potential jobs
C) To stay in contact with other individuals in the health care field
D) To give and receive emotional support during the job-hunting process

E) A) and B)
F) B) and C)

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