FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 41

True/False

Review LaterAdd Note

Review Later

Millennials value hard work and will rarely use vacation time.

A) True
B) False

Correct Answer

verified

Show Answer

Question 42

Multiple Choice

Review LaterAdd Note

Review Later

The least effective way to retain human capital is to

A) encourage employee identification with organizational mission and goals.
B) provide employees with a challenging and stimulating work environment.
C) require employees to sign agreements that prevent them from working for competitors in the future.
D) provide employees with financial and nonfinancial rewards and incentives.

E) A) and B)
F) A) and C)

Correct Answer

verified

Show Answer

Question 43

Multiple Choice

Review LaterAdd Note

When an organization tries to improve cycle times in a manufacturing process,it finds far more value in problem solving shaped by the diverse experiences,perspectives,and learning of a tightly knit team than in a training manual alone.SAP uses these _________ flows to gain competitive advantage.

Social capital is a source of strength to many firms.Firms leverage their social capital in an effort to create competitive advantages.The social capital of a firm is based on the

Since electronic teams (e-teams)seldom meet face-to-face,it is not important for them to be concerned with how to combine individual contributions effectively.

Generally,teams suffer process loss because of low cohesion,low trust among members,a lack of appropriate norms or standard operating procedures,or a lack of shared understanding among team members about their tasks.

Knowledge workers are more loyal to their companies than traditional workers.

When Michael Reene left Andersen Consulting,eventually he joined Third Millennium as CEO with a small salary and 20 percent ownership position.He brought others with him,who brought others with them.This was possible because of the Pied Piper effect.

Dynamic capabilities do not allow a firm to create a series of temporary advantages through new resource configurations.

The text suggests that talented professionals are typically most concerned about financial rewards.Money is the top reason why such employees take and leave jobs.

Which of the following is not a dynamic capability?

Social capital has downsides.Which of the following is a downside?

To increase productivity,several key lessons were learned by top management at London-based International Power concerning email.Which is not in that list of lessons?

The importance of human capital has decreased in recent years.For this reason,many firms have placed greater attention on attracting talent,but not on developing or retaining it.

In a 360-degree evaluation and feedback system,which of these does not rate the skills and performance of an individual?

The gap between company market value and book value is far greater for knowledge-intensive corporations than for firms with strategies based primarily on intangible assets.

In most effective evaluation and reward systems employees only receive evaluation and feedback from their immediate supervisor.

An internal work opportunity market for employees is one means of increasing employee retention.

Knowledge-based resources tend to be more explicit in nature.

In order to take advantage of investment in human capital,a firm should