Question 1

Research has found that effective leaders possess:

Accepted Answer

A)   a high need for socialized power.
B)   a high need for personalized power.
C)   a high need for affiliation.
D)   a high existence need.
E)   a high need for personalized power and a high need for affiliation.F) A) and C)
G) A) and E)

Question 2

In most situations,we should follow desired behaviour with __________ and follow undesirable behaviour with _________.

Accepted Answer

A)   positive reinforcement; extinction
B)   positive reinforcement; punishment
C)   extinction; punishment
D)   punishment; positive reinforcement
E)   negative reinforcement; positive reinforcementF) B) and D)
G) A) and C)

Question 3

The optimal level of goal:

Accepted Answer

A)   occurs where the goal is challenging but not impossible.
B)   is the most challenging goal that the company can possibly imagine.
C)   occurs only when employees set their own goal.
D)   is the point at which the employee does not yet think the goal will 'stretch' them at all.
E)   occurs where the goal is challenging but not impossible and when employees set their own goalF) A) and E)
G) None of the above

Question 4

One of the most common consequences of overreward inequity is that overpaid employees try to increase their inputs by working harder.

Accepted Answer

A) True 
 B)False

Question 5

The desire to seek approval from others,conform to their wishes and expectations,and avoid conflict and confrontations is called:

Accepted Answer

A)   Need for affiliation
B)   Need for power
C)   Need for achievement
D)   Need for safety
E)   Need for existenceF) B) and C)
G) A) and E)

Question 6

In expectancy theory,valence refers to the:

Accepted Answer

A)   amount of effort a person puts towards a known goal.
B)   individual's perceived probability of performing the task at a particular level.
C)   anticipated satisfaction or dissatisfaction that an individual feels towards an outcome.
D)   individual's perceived probability that his or her performance will lead to specific outcomes.
E)   feelings that result from a comparison of the individual's outcome/input ratio with the outcome/input ratio of a comparison other.F) A) and B)
G) C) and E)

Question 7

Explain why behaviour modelling is often more effective than direct reinforcement for helping employees to learn new behaviours.

Accepted Answer

Behaviour modelling is often more effect...

Question 8

Which of the following concepts is explicitly considered by equity theory?

Accepted Answer

A)   Comparison other
B)   Effort-to-performance expectancy
C)   Outcome/input ratio
D)   All of the answers are correct.
E)   Comparison other and outcome/input ratioF) A) and D)
G) C) and D)

Question 9

Which of the following theories emphasizes the idea that some needs can be strengthened or weakened through training programs?

Accepted Answer

A)   Maslow's needs hierarchy theory
B)   ERG theory
C)   Learned needs theory
D)   Four-drive theory
E)   All of the answers are correct.F) A) and E)
G) A) and D)

Question 10

People who are 'equity sensitive' tend to:

Accepted Answer

A)   avoid having a comparison other.
B)   be tolerant of situations where they are underrewarded.
C)   have a low E-to-P expectancy.
D)   feel more comfortable in situations where they receive proportionately more than others.
E)   want their outcome/input ratio to be equal to the outcome/input ratio of the comparison other.F) None of the above
G) A) and B)

Question 11

People with a high need for affiliation tend to be more effective in jobs that allocate scarce resources among employees.

Accepted Answer

A) True 
 B)False

Question 12

The highest level need in Maslow's hierarchy of needs is:

Accepted Answer

A)   esteem.
B)   safety.
C)   power.
D)   belongingness.
E)   self-actualization.F) All of the above
G) A) and C)

Question 13

Maslow is credited for bringing a mechanistic perspective to the study of motivation.

Accepted Answer

A) True 
 B)False

Question 14

Maslow's needs hierarchy theory failed to explain the dynamics of employee needs because they falsely assume that everyone fits into a single needs hierarchy.

Accepted Answer

A) True 
 B)False

Question 15

According to the A-B-C model of behaviour modification,antecedents:

Accepted Answer

A)   have no effect on behaviour.
B)   cause people to act more randomly.
C)   inform employees that certain behaviours will have particular consequences.
D)   represent an older perspective of behaviour modification that is no longer relevant.
E)   cause people to act more randomly and inform employees that certain behaviours will have particular consequences.F) C) and E)
G) B) and C)

Question 16

Current evidence indicates that a person's needs hierarchy:

Accepted Answer

A)   is hardwired.
B)   is common to everyone.
C)   remains the same over a person's lifetime.
D)   All of the answers are correct.
E)   None of the answers apply.F) B) and D)
G) A) and B)

Question 17

According to the four-drive theory,which of the following is insatiable (i.e.,can never be fulfilled,we always want more of it) ?

Accepted Answer

A)   Drive to acquire
B)   Physiological needs
C)   Drive to defend
D)   Belongingness needs
E)   Drive to acquire and drive to defendF) A) and D)
G) All of the above

Question 18

Organizational justice has two distinct facets called _________ and __________ justice.

Accepted Answer

A)   fair; illegal
B)   distributive; procedural
C)   active; passive
D)   structural; social
E)   innate; learnedF) B) and E)
G) A) and D)

Question 19

In four-drive theory,the drive __________ is most closely associated with the need for relative status and recognition.

Accepted Answer

A)   to bond
B)   for fairness
C)   to achieve goals
D)   to acquire
E)   for feedbackF) C) and D)
G) A) and E)

Question 20

Underreward inequity occurs when your outcome/input ratio is lower than the outcome/input ratio of a comparison other.

Accepted Answer

A) True 
 B)False

Exam 5: Foundations of Employee Motivation

In four-drive theory,the drive __________ is most closely associated with the need for relative status and recognition.

Correct AnswerverifiedShow Answer

Explain why behaviour modelling is often more effective than direct reinforcement for helping employees to learn new behaviours.

Correct AnswerverifiedBehaviour modelling is often more effect...View AnswerShow Answer

People with a high need for affiliation tend to be more effective in jobs that allocate scarce resources among employees.

Correct AnswerverifiedShow Answer

Organizational justice has two distinct facets called _________ and __________ justice.

Correct AnswerverifiedShow Answer

Maslow's needs hierarchy theory failed to explain the dynamics of employee needs because they falsely assume that everyone fits into a single needs hierarchy.

Correct AnswerverifiedShow Answer

People who are 'equity sensitive' tend to:

Correct AnswerverifiedShow Answer

Underreward inequity occurs when your outcome/input ratio is lower than the outcome/input ratio of a comparison other.

Correct AnswerverifiedShow Answer

The optimal level of goal:

Correct AnswerverifiedShow Answer

One of the most common consequences of overreward inequity is that overpaid employees try to increase their inputs by working harder.

Correct AnswerverifiedShow Answer

The desire to seek approval from others,conform to their wishes and expectations,and avoid conflict and confrontations is called:

Correct AnswerverifiedShow Answer

Which of the following theories emphasizes the idea that some needs can be strengthened or weakened through training programs?

Correct AnswerverifiedShow Answer

Which of the following concepts is explicitly considered by equity theory?

Correct AnswerverifiedShow Answer

According to the four-drive theory,which of the following is insatiable (i.e.,can never be fulfilled,we always want more of it) ?

Correct AnswerverifiedShow Answer

In most situations,we should follow desired behaviour with __________ and follow undesirable behaviour with _________.

Correct AnswerverifiedShow Answer

Maslow is credited for bringing a mechanistic perspective to the study of motivation.

Correct AnswerverifiedShow Answer

Current evidence indicates that a person's needs hierarchy:

Correct AnswerverifiedShow Answer

According to the A-B-C model of behaviour modification,antecedents:

Correct AnswerverifiedShow Answer

Research has found that effective leaders possess:

Correct AnswerverifiedShow Answer

The highest level need in Maslow's hierarchy of needs is:

Correct AnswerverifiedShow Answer

In expectancy theory,valence refers to the:

Correct AnswerverifiedShow Answer

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Behaviour modelling is often more effect...
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Organizational justice has two distinct facets called _ and __ justice.

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In most situations,we should follow desired behaviour with __ and follow undesirable behaviour with _.

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