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Scenario analysis is a form of environmental forecasting.

A) True
B) False

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Even with all of the advances in recent years, forecasting is typically considered more of an art than a science and it is of little use in generating accurate predictions.

A) True
B) False

Correct Answer

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Strategic groups consist of firms that are more _____ to each other than firms that are not.


A) familiar
B) similar
C) friendly
D) useful

E) B) and C)
F) B) and D)

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Environmental monitoring is not an input to forecasting.

A) True
B) False

Correct Answer

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The strengths and weaknesses of a SWOT analysis refer to the external conditions of the firm.

A) True
B) False

Correct Answer

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Steve Jobs, former chairman of Apple, demonstrated that ___________ also are important in forecasting.


A) character and ability
B) intuition and judgment
C) training and experience
D) imagination and training

E) None of the above
F) C) and D)

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Complement products typically have no impact on the value of products and services of the firm.

A) True
B) False

Correct Answer

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Blockbuster, Borders, Circuit City, and Radio Shack are examples of firms that did not have good perceptual acuity.

A) True
B) False

Correct Answer

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Why must successful managers recognize opportunities and threats in their company external environment?


A) If they miscalculate the market, opportunities will be lost.
B) If they misread the market, they are likely to become rich.
C) If they identify all of the environmental threats, they are guaranteed to acquire large market share.
D) If they identify all of the environmental opportunities, they are guaranteed to acquire large market share.

E) B) and C)
F) A) and B)

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The competitive environment consists of many factors that are particularly relevant to company strategy. This includes competitors, customers, and suppliers.

A) True
B) False

Correct Answer

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A CEO meets four times a year with about four other CEOS of large, but noncompeting, diverse global companies. This is an example of how to improve perceptual acuity.

A) True
B) False

Correct Answer

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The bargaining power of the buyer is greater than that of the supplier when


A) volume of purchase is low.
B) the buyer profit margin is low.
C) cost savings from the supplier's product are minimal.
D) threat of backward integration by buyers is low.

E) A) and B)
F) A) and C)

Correct Answer

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Doctors and other health professionals say it is becoming harder to stay on the right side of the rules as billing requirements grow more convoluted. This is an example of which segment of the general environment?


A) economic
B) sociocultural
C) demographic
D) political and legal

E) A) and B)
F) All of the above

Correct Answer

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SWOT analysis is a framework for analyzing the internal and external environment of a company. It consists of strengths, weaknesses, opportunities, and threats. According to a SWOT analysis, which of the following is not an aspect that the strategy of the firm must follow?


A) build on its weaknesses
B) remedy the weaknesses or work around them
C) take advantage of the opportunities presented by the environment
D) protect the firm from the threats

E) B) and D)
F) All of the above

Correct Answer

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Crowdsourcing is used by companies to develop products.

A) True
B) False

Correct Answer

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Taking advantage of the increasing penetration of personal computers in American homes, the Mayo Clinic transformed itself as a provider of health-related knowledge and expertise. It took advantage of the ______ trends of the _______ in the prices of PCs and the ____________ presence of PCs in virtually every home in the United States.


A) soft; increase; increasing
B) soft; decrease; decreasing
C) hard; decrease; decreasing
D) hard; decrease; increasing

E) A) and B)
F) B) and D)

Correct Answer

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In some industries, high switching costs can act as an important barrier to entry.

A) True
B) False

Correct Answer

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Firms that were successful in the past can fail today because


A) they keep pace with changes in the nature of competition.
B) their financial situation is resilient.
C) the company strategy is outdated.
D) management monitors the relevant environmental factors regularly.

E) None of the above
F) C) and D)

Correct Answer

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Nintendo built a security chip into its game console hardware and then licensed the right to develop games to outside firms. These firms paid a royalty to Nintendo for each copy of the game sold. This is an example of Nintendo using _________ products.


A) substitute
B) complement
C) unrelated
D) differentiated

E) A) and C)
F) All of the above

Correct Answer

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In the Five-Forces model, conditions under which a supplier group can be powerful include all of the following except


A) lack of importance of the buyer to the supplier group.
B) high differentiation by the supplier.
C) readily available substitute products.
D) dominance by a few suppliers.

E) C) and D)
F) None of the above

Correct Answer

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