Question 1

Discuss the importance of job experiences.

Accepted Answer

Most employee development occurs through...

Question 2

Which of the following is an example of a formal education program?

Accepted Answer

A)  Group mentoring program
B)  360-degree feedback
C)  Executive MBA program
D)  On-site mentoring
E)  Leaderless group discussionF) A) and B)
G) D) and E)

Question 3

The process of systematically moving a single individual from one job to another over the course of time is known as job:

Accepted Answer

A)  analysis.
B)  designing.
C)  mentoring.
D)  rotation.
E)  specification.F) C) and E)
G) A) and C)

Question 4

Discuss succession planning. How does it help organizations?

Accepted Answer

Succession planning refers to the proces...

Question 5

The upward feedback is a performance appraisal process for managers.

Accepted Answer

A) True 
 B)False

Question 6

The 360-degree feedback system:

Accepted Answer

A)  exclusively measures managerial behavior and its impact on employees.
B)  restricts employees from comparing their own personal evaluations with the view of others.
C)  rarely helps in formalizing communications about skill ratings between employees and external customers.
D)  places time demands on the raters to complete the evaluations.
E)  interprets the results without seeking a facilitator's help.F) C) and E)
G) B) and E)

Question 7

Which of the following practices helps employees gain an overall appreciation of the company's goals, increases their understanding of different company functions, develops a network of contacts, and improves problem-solving and decision-making skills?

Accepted Answer

A)  Job rotation
B)  Job analysis
C)  Job designing
D)  Job mentoring
E)  Reality checkingF) A) and E)
G) None of the above

Question 8

Which of the following assessment center exercises measures employees' leadership skills, problem solving skills, interpersonal skills, administrative skills, and personal skills?

Accepted Answer

A)  In-basket exercise
B)  Leaderless group discussion
C)  Scheduling exercise
D)  Personality test
E)  Role-playF) A) and B)
G) B) and E)

Question 9

Mentors are providing psychosocial career support to their protégés when they _____.

Accepted Answer

A)  create an outlet for the protégé to talk about anxieties
B)  protect and sponsor the protégé
C)  provide challenging assignments
D)  expose the protégé to various organizational situations
E)  create challenges that help protégé learn new thingsF) None of the above
G) A) and B)

Question 10

Which of the following is a test used to determine if employees can get along with others, their tolerance for ambiguity, and other traits related to success as a manager?

Accepted Answer

A)  Cognitive ability test
B)  Drug test
C)  Personality test
D)  Interest test
E)  Aptitude testF) B) and E)
G) D) and E)

Question 11

A major assumption of using job experiences for development is that development occurs when:

Accepted Answer

A)  fewer challenges are added to an employee's current job if he has experience.
B)  the employee improves her skills in one particular functional area.
C)  employees are given less responsibility and authority.
D)  there is a mismatch between the employees' skills and the skills required for the job.
E)  employees receive less pay and benefits than what they would require.F) B) and C)
G) A) and D)

Question 12

Formal education programs include off-site and on-site programs designed specifically for the company's employees.

Accepted Answer

A) True 
 B)False

Question 13

During self-assessment, the employee _____.

Accepted Answer

A)  tells the employer where she fits in long-range plans of the company.
B)  identifies the opportunities and needs to improve.
C)  identifies what needs are realistic to develop.
D)  identifies goal and method to determine goal progress.
E)  ensures that his/her goal is specific, measureable, and attainable.F) C) and D)
G) A) and B)

Question 14

Coaches are peers or managers who work with other employees to motivate them, help them develop their skills, and provide them with reinforcement and feedback.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is an exercise used in assessment centers where employees answer questions about their work and personal experiences, skill strengths and weaknesses, and career plans?

Accepted Answer

A)  Leaderless group discussion
B)  In-basket
C)  Role-play
D)  Interview
E)  Focus group discussionF) B) and C)
G) A) and E)

Question 16

When an employee indulges in self-assessment, he/she identifies the needs that are realistic to develop.

Accepted Answer

A) True 
 B)False

Question 17

_____ are advancements into positions with greater challenges, more responsibility, and more authority than in the previous job.

Accepted Answer

A)  Sabbaticals
B)  Internships
C)  Externships
D)  Promotions
E)  ArbitrationsF) C) and E)
G) D) and E)

Question 18

Psychological success is less under the employee's control than the traditional career goals.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements is true of psychological success?

Accepted Answer

A)  It relies more on existing knowledge base and less on development of new skills.
B)  It is more under the employee's control than the traditional career goals.
C)  It is exclusively influenced and controlled by the availability of positions in the company.
D)  It is solely determined through signals the employees receive from the company.
E)  The importance of psychological success is less for new generation of employees.F) B) and C)
G) None of the above

Question 20

_____ refers to the information employees receive about how the company evaluates their skills and knowledge and where they fit into the company's plans.

Accepted Answer

A)  Job specification
B)  Reality check
C)  Job description
D)  Action plan
E)  Self-reportF) A) and B)
G) A) and C)

Exam 9: Employee Development

The upward feedback is a performance appraisal process for managers.

Correct AnswerverifiedShow Answer

Formal education programs include off-site and on-site programs designed specifically for the company's employees.

Correct AnswerverifiedShow Answer

_____ refers to the information employees receive about how the company evaluates their skills and knowledge and where they fit into the company's plans.

Correct AnswerverifiedShow Answer

Which of the following is an exercise used in assessment centers where employees answer questions about their work and personal experiences, skill strengths and weaknesses, and career plans?

Correct AnswerverifiedShow Answer

Psychological success is less under the employee's control than the traditional career goals.

Correct AnswerverifiedShow Answer

Coaches are peers or managers who work with other employees to motivate them, help them develop their skills, and provide them with reinforcement and feedback.

Correct AnswerverifiedShow Answer

The 360-degree feedback system:

Correct AnswerverifiedShow Answer

Which of the following practices helps employees gain an overall appreciation of the company's goals, increases their understanding of different company functions, develops a network of contacts, and improves problem-solving and decision-making skills?

Correct AnswerverifiedShow Answer

A major assumption of using job experiences for development is that development occurs when:

Correct AnswerverifiedShow Answer

Discuss the importance of job experiences.

Correct AnswerverifiedMost employee development occurs through...View AnswerShow Answer

Which of the following statements is true of psychological success?

Correct AnswerverifiedShow Answer

Which of the following is a test used to determine if employees can get along with others, their tolerance for ambiguity, and other traits related to success as a manager?

Correct AnswerverifiedShow Answer

When an employee indulges in self-assessment, he/she identifies the needs that are realistic to develop.

Correct AnswerverifiedShow Answer

Discuss succession planning. How does it help organizations?

Correct AnswerverifiedSuccession planning refers to the proces...View AnswerShow Answer

Mentors are providing psychosocial career support to their protégés when they _____.

Correct AnswerverifiedShow Answer

Which of the following is an example of a formal education program?

Correct AnswerverifiedShow Answer

During self-assessment, the employee _____.

Correct AnswerverifiedShow Answer

_____ are advancements into positions with greater challenges, more responsibility, and more authority than in the previous job.

Correct AnswerverifiedShow Answer

Which of the following assessment center exercises measures employees' leadership skills, problem solving skills, interpersonal skills, administrative skills, and personal skills?

Correct AnswerverifiedShow Answer

The process of systematically moving a single individual from one job to another over the course of time is known as job:

Correct AnswerverifiedShow Answer

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Most employee development occurs through...
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Succession planning refers to the proces...
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