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Which of the following best explains why most firms do not provide rejected applicants with detailed explanations about the employment decision?


A) lack of technical abilities
B) adherence to federal laws
C) concerns about legal disputes
D) time required of line managers

E) A) and C)
F) B) and C)

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With phone and tablet video functionalities FaceTime™ and Skype™, Web-based "in-person" interview use is widespread; In a recent year about ________ of candidates took such interviews .


A) 2%
B) 7%
C) 18%
D) 45%

E) B) and D)
F) A) and B)

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What are some common errors that managers make during interviews and what impact can they have?

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Potential interviewing errors to avoid i...

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All of the following are common characteristics of computerized selection interviews EXCEPT ________.


A) questions presented rapidly
B) response times measured for any delays
C) questions focused on experience and skills
D) essay questions based on hypothetical situations

E) A) and C)
F) All of the above

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Which of the following would most likely increase candidate-order errors?


A) applicant gender
B) recruiting pressure
C) poor first impression
D) lack of job knowledge

E) A) and D)
F) B) and C)

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When interviewing an applicant with a disability who uses assistive technology, which of the following questions should NOT be asked?


A) Have you ever experienced any problems between your technology and an employer's information system?
B) How have you addressed any barriers or obstacles that you may have encountered in previous jobs?
C) What is the severity and exact nature of your disability and how does the technology assist you?
D) What specific technology have you successfully used in previous jobs that facilitated your work?

E) A) and D)
F) B) and C)

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As an HR manager, you will most likely interview job candidates. What actions can you take to ensure that an interview is effective?

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Interviewers should structure the interv...

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Which type of interview questions are most likely designed to probe an applicant's motivation to meet the job's requirements through activities such as physical labor, customer service, and frequent travel?


A) willingness
B) behavioral
C) personality
D) job knowledge

E) A) and C)
F) All of the above

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According to the text, selection interviews are classified by all of the following factors EXCEPT ________.


A) administration
B) structure
C) content
D) length

E) A) and D)
F) A) and C)

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A total selection program has the goal of selecting candidates whose totality of attributes best fits the employer's requirements.

A) True
B) False

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Which of the following questions would most likely be asked during a stress interview?


A) "I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make good decisions and remain focused. What do you think?"
B) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?"
C) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?"
D) "Why are you leaving your current position and changing careers?"

E) B) and C)
F) C) and D)

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Which question below is an example of a situational question?


A) "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?"
B) "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?"
C) "What work experiences, training, or other qualifications do you have for working in a teamwork environment?"
D) "What factors should one consider when developing a television advertising campaign?"

E) C) and D)
F) B) and D)

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The EEOC uses testers who apply for employment which they do not intend to accept for the purpose of uncovering unlawful discriminatory hiring practices.

A) True
B) False

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Nonstructured interviews are preferred to directive interviews because they are more reliable and valid.

A) True
B) False

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Studies suggest that interviewers tend to evaluate applicants less favorably in telephone interviews than in face-to-face interviews.

A) True
B) False

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Which of the following is the most commonly used selection tool?


A) telephone reference
B) reference letter
C) interview
D) personality test

E) C) and D)
F) B) and C)

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In order to conduct an effective interview, interviewers should NOT ask job candidates about their ________.


A) knowledge
B) lifelong goals
C) willingness
D) motivation

E) C) and D)
F) A) and B)

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An employer can most likely increase the reliability of a panel interview by ________.


A) using an unstructured interview format
B) interviewing multiple candidates simultaneously
C) providing interviewers with scoring sheets and sample answers
D) requiring candidates to participate in work sampling techniques

E) A) and B)
F) All of the above

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What type of interview would most likely include the following: "It must be difficult to leave a company after such strong accusations of unethical behavior. Tell me about that"?


A) situational
B) behavioral
C) stress
D) puzzle

E) A) and D)
F) All of the above

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When developing a structured situational interview, it is important that people familiar with the job rate the job's main duties based on importance and time.

A) True
B) False

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