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Typical steps of a traditional procurement process: Step 4 - The vendor sends a/an _____ to the buyer.


A) Purchase order (PO)
B) Bill of lading (BOL)
C) Invoice
D) Receipt of goods
E) None of the above

F) A) and E)
G) A) and B)

Correct Answer

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__________ is a type of e-commerce business model that brings together buyers and sellers for a fee.


A) Brokerage
B) Advertising
C) Affiliate
D) Subscription
E) Infomediary

F) C) and D)
G) B) and E)

Correct Answer

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SSL is currently being replaced by a newer protocol called the:


A) HTTP
B) XML
C) VoiP
D) TLS
E) SET

F) C) and D)
G) A) and B)

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Exchanges that meet the needs of a single industry are called a/an:


A) Vertical exchange
B) Diagonal exchange
C) Horizontal exchange
D) Exchange model
E) Total exchange

F) None of the above
G) A) and D)

Correct Answer

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A

With ______, information on a web page can change depending on a number of factors.


A) User content
B) Automatic content
C) Static content
D) Dynamic content
E) Real content

F) None of the above
G) A) and D)

Correct Answer

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Which of the following is NOT a type of e-commerce transaction?


A) B2C
B) B2B
C) C2C
D) B2G
E) G2P

F) C) and E)
G) A) and B)

Correct Answer

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We can divide such products into two primary categories. What are they?


A) static and physical
B) digital and analog
C) dynamic and static
D) digital and dynamic
E) physical and digital

F) B) and D)
G) B) and E)

Correct Answer

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Typical steps of a traditional procurement process: Step 2 - The vendor responds by sending the goods to the buyer along with a/an _____ , which describes the contents of the shipment.


A) Purchase order (PO)
B) Bill of lading (BOL)
C) Invoice
D) Receipt of goods
E) Request for Quote (RFQ)

F) C) and E)
G) B) and D)

Correct Answer

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Which of the following is an example of an e-commerce business model?


A) Brokerage
B) Advertising
C) Merchant
D) All of the Above
E) None of the above

F) All of the above
G) B) and C)

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Going to another seller means that a company will have to retrain their staff to use a new application. This type of cost would be an example of:


A) training costs
B) educational costs
C) employee costs
D) switching costs
E) none of the above

F) C) and D)
G) B) and D)

Correct Answer

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A marketing message that a business customizes for each potential customer's interests, based on his or her searching, browsing, and buying habits is known as:


A) information density
B) personalization
C) niche markets
D) perfect markets
E) none of the above

F) C) and E)
G) B) and D)

Correct Answer

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Which of the following is not one of the four primary components of a typical e-commerce site?


A) the shopping and ordering system
B) the customer account
C) the payment gateway
D) the security system
E) none of the above

F) B) and D)
G) All of the above

Correct Answer

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Sellers use e-commerce to customize their products and services in which of the following two ways:


A) Mass customization and personalization
B) Marketspace and personalization
C) Personalization and customer relationship management (CRM)
D) Customer relationship management (CRM) and mass customization
E) Mass customization and CRM

F) A) and D)
G) B) and D)

Correct Answer

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A ______ exchange meets the needs of a single industry. A _____ exchange deals with products and services that all companies need, regardless of the industry.


A) Parallel, Straight
B) Horizontal, Vertical
C) Straight, Parallel
D) Vertical, Horizontal
E) Straight, Horizontal

F) A) and D)
G) B) and E)

Correct Answer

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D

Which of the following is a benefit to the business in B2C e-commerce?


A) Lower prices
B) Shopping 24/7
C) Greater searchability of products worldwide
D) Shorter delivery times for digital products
E) Cheaper electronic transactions

F) C) and E)
G) C) and D)

Correct Answer

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According to Arti Davda what is good on-the-job advice?


A) The better way is to do things differently
B) The better way is to things the same
C) The better way to do things is with others
D) The better way to do things is alone
E) The better way is to find a mentor

F) B) and C)
G) A) and E)

Correct Answer

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E

The use of laptops, mobile telephones, and personal digital assistants (PDAs) to connect to the Internet and Web to conduct many of the activities normally associated with e-commerce is known as:


A) Mobile Commerce (m-commerce)
B) Extranet
C) Digital Commerce (d-commerce)
D) Intranet
E) Smart phone commerce

F) A) and C)
G) All of the above

Correct Answer

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In the _____, many companies use an exchange to buy and sell from each other through spot-buying transactions.


A) Vertical exchange
B) Diagonal exchange
C) Horizontal exchange
D) Exchange model
E) Total exchange

F) C) and E)
G) A) and B)

Correct Answer

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Buying a new pair of jeans at http://www.thegap.com is an example of which kind of e-commerce transaction:


A) B2B (business-to-business)
B) C2C (consumer-to-consumer)
C) B2C (business-to-consumer)
D) B2G (business-to-government)
E) None of the above

F) D) and E)
G) B) and D)

Correct Answer

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Which business model involves forming a long term relationship with another company?


A) strategic sourcing
B) B2B
C) brokerage
D) co-operative website
E) none of the above

F) A) and D)
G) A) and C)

Correct Answer

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