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In the development phase of the project life cycle:


A) the project team creates more detailed project plans, a more accurate cost estimate, and a more thorough WBS.
B) the project team delivers the required
Work, and provides performance reports to stakeholders.
C) managers develop a business case, which describes the need for the project and basic underlying concepts.
D) managers prepare a preliminary or rough cost estimate for the required work.

E) A) and B)
F) A) and C)

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Which of the following is true of virtual teams?


A) It is easier for a virtual team to build relationships and trust.
B) Negative incentives do not impact virtual team members.
C) It is important to select team members carefully.
D) As they never meet, virtual teams do not have conflicts.

E) A) and C)
F) A) and B)

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The three spheres of systems management are business, organization, and _____.

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Leadership style has no impact on the success of virtual teams.

A) True
B) False

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Standards and guidelines to follow when performing project management must be devised by top management.

A) True
B) False

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_____ refers to the degree to which work activities are organized around teams, rather than individuals.

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The first two traditional project phases (concept and development) focus on planning, and are often referred to as _____.


A) project feasibility
B) project acquisition
C) project implementation
D) project close-out

E) All of the above
F) C) and D)

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According to the symbolic frame, the most important aspect of any event in an organization is not what actually happened, but what it means.

A) True
B) False

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It is much more expensive to make major changes to a project during the earlier phases.

A) True
B) False

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Project managers have the most authority in a pure _____ organizational structure.


A) functional
B) project
C) matrix
D) circular

E) A) and B)
F) A) and C)

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Internal stakeholders include groups affected by the project such as government officials or concerned citizens.

A) True
B) False

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_____ refers to a set of shared assumptions, values, and behaviors that characterize the functioning of an organization.


A) Chain of command
B) Line of control
C) Organizational culture
D) Organizational structure

E) All of the above
F) A) and B)

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Which of the following is true of the agile approach to software development?


A) In the agile method, requirements and
Solutions evolve through collaboration.
B) An agile approach sets scope goals, but leaves time and cost goals flexible.
C) Agile is a predictive model of software development.
D) In the agile approach, requirements must be clearly expressed early in the life cycle.

E) All of the above
F) None of the above

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Grey's Infotech sells customized hardware and software solutions for businesses. The salespeople for Grey's have a strict dress code when meeting clients. They are required to wear dark business suits, in order to convey the company's dedication to quality. The meaning conveyed to the clients' through the salespeople's clothing is part of the _____ frame of the organization.


A) political
B) symbolic
C) structural
D) human resources

E) B) and C)
F) B) and D)

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The _____ frame of an organization relates to the company's culture.

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In the _____ phase of the project life cycle, the work is completed, and customers should accept the entire project.

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In organizational culture, control refers to _____.


A) the degree to which the organization monitors and responds to changes in the external environment
B) the degree to which rules, policies, and direct supervision are used to oversee employee behavior
C) the degree to which management focuses on outcomes rather than on techniques and processes used to achieve results
D) the degree to which employees are encouraged to be aggressive, innovative, and risk seeking

E) B) and C)
F) B) and D)

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The last phase of the traditional project life cycle is the implementation phase.

A) True
B) False

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An organization usually commits more money as a project continues, therefore a management review should occur after each phase to evaluate progress, potential success, and continued compatibility with organizational goals.

A) True
B) False

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Most people believe that the underlying causes of many companies' problems can be traced to its organizational structure.

A) True
B) False

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