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What are the criteria to be used in selecting target segments?

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The Canadian Tourism Commission identified the segment "Authentic Experiencers" who are:


A) interested in the local history and culture.
B) travelling to back-country locales.
C) carefree and fun loving.
D) defined by their love of constant travel.

E) A) and D)
F) A) and C)

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Figure 9-8 Figure 9-8    -Which of the following data are collected from consumers to develop a perceptual map for a particular product? A) evaluations of the important attributes for a product class B) managerial judgments about how consumers perceive products C) rank order of the ratings of an existing brand's preference relative to its competitors D) a listing of all prospective brands and products -Which of the following data are collected from consumers to develop a perceptual map for a particular product?


A) evaluations of the important attributes for a product class
B) managerial judgments about how consumers perceive products
C) rank order of the ratings of an existing brand's preference relative to its competitors
D) a listing of all prospective brands and products

E) B) and C)
F) A) and B)

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Why would an organization produce multiple products or services and then attempt to sell them to two or more market segments?

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A new health food store is being built downtown Toronto. To build a solid customer base, they are asking consumers to discuss online important issues about healthy living and health food. Which segment will be likely purchasers of products from the new store?


A) Chat, Chill, and Connect
B) Suits & Strategy
C) Online/Real time
D) Samplers & Lurkers

E) A) and B)
F) None of the above

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Pearl Izumi offers three different lines of triathlon gear: Select, Elite, and Pro. Which segmentation characteristic would likely cause a beginner triathlete to purchase a product from the Pro line?


A) geographic
B) behavioural
C) socioeconomic
D) product knowledge

E) None of the above
F) A) and B)

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If Prince Sports, Inc. was competing against Wilson Sports in the tennis racquet market on essentially the same kinds of racquet features, they would be using:


A) differentiation positioning
B) head-to-head positioning
C) segmented positioning
D) product positioning

E) All of the above
F) A) and B)

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A marketing manager should develop segments for a market that meet five principal criteria. List these important factors in marketing planning.

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"Market potential" is to "industry potential," that "sales forecast" is to ___________.


A) company sales target
B) market share
C) company forecast
D) environmental forecast

E) B) and D)
F) A) and B)

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A marketing manager begins a forecast with the 2014 sales forecast and begins listing all of the factors that may affect a 2016 sales forecast. What type of forecast is the manager conducting?


A) a statistical method
B) lost-horse
C) Delphi
D) a technological forecast

E) B) and C)
F) A) and D)

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The Province of Ontario Board of Tourism ran a series of ads showing traditional families enjoying various attractions in the state. Since the apparent target of these is traditional families, it appears the Board of Tourism has segmented the market using ________ variables.


A) regional
B) geographic
C) demographic
D) socioeconomic

E) A) and B)
F) A) and C)

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1.5 million cases-what Pillsbury, Betty Crocker, Duncan Hines, and other cake mix producers would sell to Canadian consumers under the assumptions that (1) past patterns of dessert consumption continue, and (2) the same level of promotional effort continues relative to other desserts, illustrates:


A) the minimum anticipated sales in related industries not including federal, state, and local taxes
B) the sum of products in a particular industry sold domestically under normal economic conditions
C) total industrial products sold worldwide
D) the maximum total sales of a product by all firms to a segment under specified environmental conditions and marketing efforts of the firms

E) A) and B)
F) A) and C)

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Many companies have cut travel budgets, so that very few business people are authorized to fly first class. Despite the shrinking pool of business-class travelers, British Airways (BA) has grown market share for its transatlantic business class by offering greater comfort. Promotions to frequent fliers stress that passengers can sleep in fully reclining seats and arrive refreshed to carry out a full day's schedule. BA's Strategy is an example of ___________segmentation.


A) industry sector
B) life stage
C) behavioural
D) lifestyle

E) B) and C)
F) A) and C)

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The CEO says to her marketing manager, "The sales for 2011 were 1000 units higher than 2012, and the sales for 2013 were 1000 units higher than 2014. I'd say we're safe in forecasting 2015 sales as 1000 units greater than 2014." The CEO was most likely talking about the results of a _ _ forecast.


A) linear trend extrapolation
B) Delphi
C) jury of executive opinion
D) direct

E) None of the above
F) A) and D)

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Describe the key differences and how might marketers use this information of the five major social media user behavioural groups in Canada, as identified by Zinc Research.

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The use of the Explorer Quotient by the Canadian Tourism Commission is to help tourism operators better market their:


A) products
B) locations
C) restaurants
D) activities

E) B) and C)
F) B) and D)

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A different market segment usually requires a different marketing action that in turn means greater costs. If increased revenues do not offset extra costs, a marketer should ________ to reduce the number of marketing actions.


A) combine segments
B) try direct mail instead of broadcast advertising
C) increase the advertising budget
D) cancel current activities

E) All of the above
F) B) and C)

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How might a clothing retail store use social media segmentation to identify and market to their targeted group?

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When evaluating entry into the large Boston market, Seattle-based Starbucks Coffee Company found that Coffee Connection, a well-established local chain, already occupied many prime locations. Starbucks entered the market anyway because it based its decision on:


A) the nature of good, a customer characteristic variable.
B) population density, a geographic variable.
C) number of employees, a geographic variable.
D) the NAICS code, a demographic variable.

E) All of the above
F) A) and B)

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Which positioning strategy is likely to use a non-mainstream retailer to sell their product?


A) Differentiation positioning.
B) Head-to-head positioning.
C) Lateral positioning.
D) Consumer positioning.

E) A) and D)
F) A) and B)

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